News and Announcements
LOGIN ISSUES!!! [SOLVED]

On May 31st, 2020 we switched to a new server infrastructure and we have been reported that the login to the Community stopped working.

Our web devs are investigating the problem and working hard to fix it as soon as possible.

WE ARE SORRY FOR THE INCONVENIENCE.

2020-06-05 Update: our web dev has solved the issue. A page reload could be required after the login to refresh the session.

On May 31st, 2020 we switched to a new server infrastructure and we have been reported that the login to the Community stopped working. Our web devs are investigating the problem and working hard to fix it as soon as possible. WE ARE SORRY FOR THE INCONVENIENCE. **2020-06-05 Update: our web dev has solved the issue. A page reload could be required after the login to refresh the session.**
edited Jun 9 '20 at 8:12 am

Right now I was able to log in again. (In the same complicated way as ever smile )
-Michael

Right now I was able to log in again. (In the same complicated way as ever :( ) -Michael
edited Jun 5 '20 at 12:50 pm

@mschnell we will probably change platform for the Community to solve the session expiration not synced with the Customer Portal session issue. Anyway, that cannot happen soon, as we already scheduled other developments to the web infrastructure that we must complete before focusing on the Community upgrade.

@mschnell we will probably change platform for the Community to solve the session expiration not synced with the Customer Portal session issue. Anyway, that cannot happen soon, as we already scheduled other developments to the web infrastructure that we must complete before focusing on the Community upgrade.
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